The Zipper Hotel & Apartments: Franziska Pfaff Appointed General Manager.

A veteran hotel manager takes on overall responsibility for HOSPITALITY X’s premium project at age 30—with a focus on events and community.

We've been there from the very beginning.

Düsseldorf, October 15, 2026 – Franziska Pfaff (30) is taking over the position of General Manager at The Zipper Hotel & Apartments in Düsseldorf, effective immediately. In this role, she will have overall responsibility for the property located in the RKM 740 Tower on Pariser Straße, a premium project by HOSPITALITY X. 

She is one of the youngest general managers in this hotel category.

Franziska Pfaff has been part of the team since the pre-opening phase; the property opened in November 2023. Starting as Resident Manager and then as Hotel Manager beginning in 2024, she expanded her scope of responsibility year after year, most recently to include revenue management and distribution. 

Today, she leads a team of 11 employees.

Operational Excellence. Comprehensive responsibility for the site.

“In her new role, Franziska will assume overall responsibility for the location. 

We are particularly proud of how extensively Franziska has built her network. This aligns perfectly with our approach at HOSPITALITY X and, in particular, with our goal of continuing to grow in the areas of events and community at The Zipper. 

We’re convinced that this is one of her particular strengths, just as much as her high standards for operational excellence,” say Otto K. Lindner and Tobias S. Oberdieck, co-founders and co-managing directors of HOSPITALITY X.

Pictured from left to right: Tobias S. Oberdieck, Franziska Pfaff, Otto K. Lindner.

The Zipper. One of the most innovative companies.

The Zipper offers 168 premium serviced apartments, available for stays ranging from one night to long-term stays. 

Under the motto “A Guest. At Home,” it combines a fully digitized stay with personalized service, co-working, co-cooking, a rooftop terrace with a view of the Rhine, and a panoramic sauna. The building also houses an interdisciplinary clinic specializing in medical care. 

In 2025, Vodafone recognized the concept as “Germany’s most innovative hotel concept.”

“What makes The Zipper special is that all decisions regarding the hotel property are made on-site. There are no central administrative offices—we are the administrative office,” says Franziska Pfaff. 

“As General Manager, I see it as my responsibility to carry forward the passion for this hotel, together with all our partners, employees, and guests, who make us so unique.”