The Hotel Vier Jahreszeiten is the largest family resort in the Black Forest. HOSPITALITY X acts as the property owner’s representative and operator and is responsible for the resort’s overall strategic development.
In recent years, the focus has been on a systematic product, technology, and positioning initiative across the entire value chain.
Your property is in safe hands.
Your asset, actively managed.
From the idea to the guest.
A multi-year CAPEX plan focused on sports, fitness, and family experiences—including the construction of a new sports facility featuring padel and Technogym as a flagship project.
Strengthening the resort's profile as the largest family resort in the Black Forest. Consistently tailoring all offerings to families, active guests, and multigenerational travelers.
Introduction of a new reservation system. Launch of a new website with clear product and booking logic. Implementation of a new CRM as the foundation for data-driven guest communication.
Enhanced digital touchpoints from booking through follow-up care. Personalized communication throughout the guest's stay.
Realignment of the channel and segment strategy. Strengthening direct bookings and repeat customer loyalty.
Further development of an international, diverse workforce. Strengthening leadership and service standards.
4,000 m² spa and wellness landscape
1,500 m² of dedicated play spaces for babies, kids, and teens
Set at an elevation of nearly 1,000 meters in the Black Forest
1,400 m² featuring two padel courts and an extensive Technogym offering
Comfortable suites, apartments, and rooms
Diverse range of wellness and health treatments, incl. Ayurvedic cures from Sri Lanka
Düsseldorf
Schluchsee / Schwarzwald
Leverkusen
Nürburg / Eifel
Westerburg / Westerwald