Consulting with an operator's mindset.
The difference from traditional consulting: HOSPITALITY X operates hotels itself and knows what works on the ground.
At Wiesensee, the hotel’s profile as an on-course golf hotel was refined, target audiences, product segments, and pricing logic were clearly defined, and performance indicators were evaluated against industry benchmarks.
This resulted in concrete recommendations for action at the owner level—ranging from brand management and tone of voice to system architecture and CRM, as well as segment, pricing, and distribution strategies, and opportunities for collaboration.