The Zipper.
Hospitality, Healthcare, and Digital Transformation.
In a temporary home.
The talk focused on The Zipper in Düsseldorf as Europe’s pioneering apartment hotel:
- online check-in and check-out,
- room keys on your smartphone,
- a lean team that, thanks to digital processes, has time for genuine hospitality,
and extraordinary partnerships, such as outpatient sleep studies conducted by an ENT practice right in the guest’s apartment.